TurkuazIT Modules
We offer integrated solutions covering every area of your IT operations with 17 different modules. Each module can be customized according to your business needs.
Remote Technical Support and System Intervention
Technical troubleshooting, system support and guidance processes via secure remote connection.
User Training and IT Orientation
User training with system usage, awareness and IT orientation services.
Corporate Network Infrastructure Management
Performance and access management of switches, routers, cabling and network components.
Camera and Video Recording Systems
CCTV infrastructure, video recording, NVR/DVR management and camera system operations.
Alarm and Environmental Security Systems
Alarm panels, sensors, security components integration and monitoring infrastructure.
Periodic Technical Inspection and Maintenance
Scheduled technical inspections, maintenance and IT system components status tracking.
On-Site Technical Intervention and Field Service
On-site technical intervention and field service management for issues that cannot be resolved remotely.
SLA and Response Time Management
Response/resolution time target tracking, priority management and SLA processes.
VPN and Secure Remote Access
Corporate VPN infrastructure, secure connections and remote access policies.
Server, Virtualization and AD Management
Server infrastructure, Active Directory, user/access management and virtualization.
Hardware Inventory and Device Labeling
Asset registration, hardware inventory management and device labeling operations.
IT Process Management and Operation Planning
IT process planning, third-party coordination and technical operation flow.
Support Request Management and Reporting
Incident and support request logging, tracking and operational reporting.
Telecom Infrastructure and Line Management
Internet, landline, GSM, PBX and operator transaction management.
Backup and Disaster Recovery
Data backup, recovery plans and information security processes.
Email and Communication Systems
Corporate email infrastructure, authentication, spam protection and communication services.
Personnel Tracking and Biometric Access
Card/biometric access control and personnel entry/exit tracking infrastructure.
Choose Modules That Fit Your Needs
All modules work integrated with each other. You can use a single module or the full package.